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Business Systems UK - Voice, Mobile, Screen and VoIP Recording Solutions

Business Systems UK Ltd provide reliable high quality, high capacity recording solutions for trading floors, brokers, retail banking, financial service providers and insurance companies.

Over 40% of the City's financial institutes rely on Business Systems UK for their voice, mobile, screen and VoIP recording requirements. These solutions which can also be accompanied with trading surveillance systems and analytics tools help enable regulatory compliance, transaction verification, dispute resolution, fraud and market abuse detection, liability prevention and order confirmation.

Founded in 1988 the company has built an impressive reputation for implementing complex projects on time, offering independent advice and "best fit" solutions supported by a strong maintenance and service offering. Business Systems provide consultancy and systems integration expertise assisting with system relocations, downsizing and rapid expansion. These services have traditionally been provided within the UK however, more recently, clients' overseas banking offices have been supported.

Solutions delivered vary from traditional on-site systems in single locations through to multi-site locations with blended on-premise or hosted technology. A fully managed service can also be provided for those organisations with stretched resources or with a limited capital expenditure budget.

With over 20 years of experience providing products and services into the financial sector Business Systems UK Ltd has an integral understanding of FSA compliance and other legislation governing this sector such as MiFID, MAD and COBS. This coupled with their understanding for the need to implement robust, secure, bullet-proof solutions which support business critical activities ensures they are a trusted partner in the deployment of many large scale and complex city projects.

As the UK's largest independent provider of market leading call recording solutions and associated technologies Business Systems UK Ltd offer unbiased advice on the best solutions available from industry leading manufacturers. The company has a policy of only using established manufacturers and has a well-established history of service excellence, regularly receiving accolades in the Gold, Platinum and Diamond categories.

Business Systems recommend and apply resilient, scalable and secure platforms designed to meet client needs, whether those are for back up disaster recovery and business continuity purposes or to meet stringent compliance standards. Professional services supporting these requirements include in-house expertise covering:- systems design, implementation, project management, training and ongoing service delivery and support.

Enterprise trading surveillance systems

In addition to Business Systems UK Ltd's call recording portfolio they offer specialised technologies including Market Detect; a cost effective, customisable, real time data analytics tool incorporating Complex Event Processing (CEP) technology. Designed to detect market abuse and minimise trading risk whilst ensuring compliance, it intelligently collects and analyses news feeds and organisational data to uncover and present hidden patterns. It's one of the first trading surveillance systems available on a hosted pay-as-you-go basis or as an on-premise solution which can be implemented onsite.

Compliant mobile phone recording solutions

Compliant mobile phone recording is the latest addition to the range and provides locked routing of all calls to and from the mobile devices and recording takes place on the corporation's existing call recording platform. SMS and IM (instant messaging) is also handled in the same manner and seen as necessary to satisfy FSA regulations. In most instances there is no reason for customers to change existing mobile handsets, carriers or recording platforms. The Business Systems Compliant Suite is available in either an on-premise version or as a cloud application. The hosted solution has usage-based charging, requires no capital expenditure and is ideal for smaller organisations with no current recording capability or larger corporations that are looking to outsource their establishment costs.

Business Systems (UK) Ltd
5th Floor
No 3 London Wall Buildings
London Wall

Tel: 0800 458 2988